A Tennessee Department of Transportation (TDOT) project to install guard rail along a section of Alberta Street in Oneida led to a major disruption of telecommunications services in town over the weekend.
Services were disrupted Friday afternoon when a work crew installing the guard rail, across the street from Scott County Hospital, inadvertently cut into a main underground telecommunications cable.
Initially reported to be a fiber line, Highland Telephone Cooperative spokesperson Diann Stephens confirmed Monday that it was a copper line that had been cut.
Service was disrupted for up to 1,200 customers in Oneida, Stephens said, and crews stayed busy throughout the weekend attempting to fix the problem. Service was fully restored by Monday morning.
Businesses in Oneida Plaza were impacted particularly bad by the accident. At El Reyís restaurant, credit/debit cards could not be accepted on Saturday and Sunday; at Walmart, telephone lines for automatic refills on pharmacy prescriptions were not available.